The Case Planning Assistant helps staff to build comprehensive, personalized plans —the plans they would design if time were no object – for every person on their case load. Expert-tuned artificial intelligence captures individual needs and matches them to resources with real-time availability, giving people the tailored support they need to succeed at each stage of their journey.
Redirect Staff Time
Delegate repetitive tasks to AI.
Saves hours of staff time by collecting detailed intake and reclassification information with a responsive conversational agent.
Summarizes each individual's priorities and actionable next steps.
Automates completion of essential documentation and forms including employment, benefit, and housing applications.
Schedules contacts and communicates updates to clients and staff.
Contacts local resources such as treatment centers and transitional housing to confirm real-time availability.
Level-up Case Plans
Personalized case plans, at scale.
Customizes case plans to each person’s needs, addressing in-facility programming through to post-release housing and transportation, along with individual issues highlighted through their intake questionnaire or case notes.
Continuously assesses and proposes updates to case plans along each person's journey, dynamically adjusting next steps as they make progress or new needs arise.
Ensures a smooth hand-off from facilities to community supervision, without losing information that could support safety and success.
Matches clients to local community resources that meet their needs.
Employ Responsible AI
Human expertise and oversight.
Keep staff in control as the final decision makers, with the ability to edit case plans before they are updated or shared.
Never skips essential factors, such as veteran status or dependent care, through a blend of AI, algorithmic scaffolding, and expert-guided decision making.
Guard against bias with audits of output consistency with different demographic data.
Developed in consultation with corrections staff in facilities and supervision, justice-impacted individuals, and national reentry experts.
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